Computer Skills

PC and Mac fluency; Advanced proficiency in MS Office Suite (including layout design and formatting); Adobe Acrobat Professional Package (including forms); Adobe Photoshop and Illustrator; Web 2.0 and social networking; Blogging platforms such as WordPress, Blogger; WYSIWYG platforms in Plone and Drupal; WikiSpaces; Wikia; Basic web development and XML/HTML editing; EndNote; ANGEL and Blackboard course management systems.   

Technical/Administrative Experience (in Higher Education)

Global Collaborations Coordinator (January 2011-July 2013); Strategic Initiatives Coordinator (October 2009-December 2010)
University Office of Global Programs (UOGP), Penn State University

• Drafted, reviewed, edited, and coordinated University-wide international collaboration agreements.
• Served as a liaison between academic and administrative units including the Graduate School, Undergraduate Admissions, University lawyers, Risk Management, as well as international universities and agencies.
• Identified and promoted new strategic initiatives to support University-wide internationalization such as the Global Engagement Network.
• Coordinated faculty travel grant program, organized review committee, and advised applicants. 
• Created a post-trip report form that tripled faculty response rate and improved qualitative data collection.
• Planned and executed staff training programs aimed at developing diversity awareness and global competencies.
• Served as the point of contact to faculty and international partners for Penn State's engagement in Latin America and the Spanish-speaking Caribbean.
• Maintained project-specific WikiSpaces and blogs; collaborated with IT on digital projects.

Online Course Developer, College of Liberal Arts, Penn State University (summer contract: May-August 2009)

• Wrote and planned content for FACDEV 101: Authoring Online Courses, an online short course outlining pedagogical strategies and management for faculty members developing online courses.
• Included interdisciplinary examples (including topics such as incorporating Web 2.0) and worked closely with instructional designers.    

Online Instructor, World Campus, Penn State University (Summer 2003; Fall 2009)

• Taught a total of 3 online sections of Business Writing.

Research & Copy Assistant (2007-2008), Penn State Pattee & Paterno Libraries (University Park, PA)

• Copy-edited two academic library publications, Reference and User Services Quarterly and The Journal of Business and Finance Librarianship.
• Researched sources for the James Joyce Bibliography, a database with more than 19,000 entries, and the “James Joyce Checklist,” published regularly in James Joyce Quarterly.
• Verified authenticity of citations and articles on Joyce, especially those written in Spanish.    

Assistant to Library Webmaster/Lead Digital Librarian (1999-2000); Computer Lab Assistant (1996-1999)
Otto G. Richter Library, University of Miami (Coral Gables, FL)

• Assisted with faculty development workshops for HTML beginners.
• Served as student assistant for digitization projects, such as the Jackie Gleason Collection and the Early Florida Postcards Collection.
• Managed computer labs of 12-50 workstations and assisted student and faculty patrons with technical questions and digital projects.

Other Technical Work Experience

Webmaster and Marketing Consultant (1999-2000), David J. Hart, Immigration Attorneys (Miami, FL)

• Created and maintained company website and ensured that it was optimized for various search engines.
• Edited promotional materials in English and Spanish.

Freelance Web Designer/Editor (1997-2002)

• Created or edited on several personal web pages and course sites for faculty members at the University of Miami and Penn State University.
• Performed significant image and content editing for an early company website for Zyscovich Architects in Miami, FL (Spring/Summer 2000).